Servicing Electricity · Solar · Gas · Phone · NBN providers across Australia
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Australian energy & telco sales partner

We generate and close leads for the providers powering Australian homes.

Futurecrest runs outbound, inbound and back-end sales operations for Electricity, Solar, Gas, Phone and NBN retailers — from first contact to signed customer.

Making Every Conversation Count...

40+
Sales specialists
5
Service verticals
24/7
Email support
AU
Market focus
About Futurecrest

Built for one market, deep in one job.

Futurecrest was set up to connect the outsourcing needs of Australian utility and telco providers with a team dedicated purely to sales and customer acquisition.

Our sole focus is the Australian Energy and Telecommunications market — Electricity, Solar, Gas, Phone and NBN — running campaigns that range from market survey and lead generation through to end-to-end sales and appointment setting.

We keep the team small enough to stay accountable, and structured enough to run at volume.

01
Outbound Services
02
Inbound Services
03
Data & Back End Support
04
Billing Support
Why choose Futurecrest

What clients get, campaign after campaign.

01

Best in market

A team built around one sector, so campaigns start with context, not a learning curve.

02

Billing support

We keep account and billing queries straightforward for the customers you've signed.

03

Professional staff

Trained specialists across sales, lead gen and survey — matched to B2B or B2C campaigns.

04

24/7 email support

Queries get a response around the clock, so nothing sits waiting on your end.

Our services

Three ways we plug into your sales pipeline.

01

Outbound ServicesSales · Lead Gen · Survey

SalesTrained specialists reach potential customers, cross-selling and upselling across both B2B and B2C bases.
Lead GenIdentifying prospects and setting appointments at a time that suits your customer.
SurveyObjective-built questionnaires and data collection to inform product and pricing decisions.
02

Inbound ServicesSupport · Resolution · Coordination

SupportResponding to customer queries with the best possible assistance.
ResolutionWorking queries through to the most suitable outcome for the customer.
CoordinationRouting queries to the right department for timely resolution.
Sales EnquiryUpselling and cross-selling to customers who reach out.
03

Data & Back End SupportResearch · Collection · Management

DataResearching, collecting and managing data that feeds your strategic decisions.
EfficiencyStructured back-end handling so campaign results translate into product efficiency.
Markets we serve

One team, five utility verticals.

Electricity

Solar

Gas

Phone

NBN

Ready to run a campaign with Futurecrest?

Tell us which vertical and region you're targeting, and we'll scope the right mix of outbound, inbound and data support.

Email info@futurecrestsolutions.com